Support



Accounts are primarily set up and managed by a user’s sponsoring organization such as a school district or education institution. Locate your organization’s contact information by typing the first two letters of the name below, then, select your organization from the list and click Submit.


Select your organization:





Service Center
Toll-free 1-855-814-2876
IENHELP@fldoe.org
Weekdays 7:00 AM to 6:00 PM (EST)


Self Registration

Accounts that begin with zero are self-registered and these accounts are not managed by a sponsoring organization. If you are a self-registered user and need assistance, contact the Service Center.



Support Resources
About SSO (PPT)
Signing into SSO – PowerPoint (PPT)
Signing into SSO – Quick Reference Guide (PDF)
Changing your Password (PPT)
Deleting Internet Browser Cookies (PDF)